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The Room Beauty Studio

(94 Reviewes)

1071 Country Club Rd Ste R, El Paso, TX 79932

Beauty supply store

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Customer Reviews

Let us find out what our users would have to say about the cafe.

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Denise Moran

My daughter and I both went to get our hair colored and we were very happy with the results. My daughter was given a patch test (which should be done any time blonde is applied) and she was told that she should wait for one week after being in chlorine. She was asked how long it had been since her last hair color, because there needed to be some time between bleachings! The price is great and the results are fabulous!! I highly recommend this very professional salon. My daughter and I are excited to come back!

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Eloschu

Love coming here. 🤍 Mayra is amazing, so talented and always knows exactly what I want. I always leave feeling beautiful and refreshed. Highly recommend!

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Mia Elizabeth Pursel

Very bad nail job the nail technician had her young daughter running around and she was constantly distracted and it took her two hours to finish my nails which ended up looking lumpy and like a third grader did my nails. The bathroom is dirty there was a dead roach in the bathroom. Sometimes I found the owner doing her own hair at the salon. Very unprofessional. The prices are way too high for the quality they provide. Also I pre paid for two massages that I never received asked for a refund that I still haven’t received. Bad customer service. I’m a nurse and I don’t have a lot of free time so when I book an appointment with this salon it’s disappointing when they cancel and ask me to reschedule that happened a lot. The other issue is that they take entirely too long to complete a service they do. I can spend hours there in one day.

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Naseeba Jennifer Abdeljaber

I asked Mayra if she could do SMP to cover up 2 small scars I have in my hairline. I paid her $350 and she said the 2 included treatments would take care d my issue. Unfortunately, Mayra used black ink and tattooed dots into my hairline and ON my actual forehead-you can see them on my face. She has spent months blaming my skin for what it looks like instead of the real issue (wrong color, technique, and placement). I never even asked her to do my temples-just 2 small scars. She offered a couple removal treatments which have done nothing to fix the problem but kept talking about how lucky I am that she’s doing it “for free”. Now, I messaged her over a week ago but her only reply was to say I need a “touch up” aka pay her more and when I said no it still needs removing, she stopped replying. At this point I give up. I have black tattooed dots on my forehead for $350 and now I have to find a laser tattoo removal specialist and pay to get it taken off. If she cared, she’d refund me because I’ve been quoted $1,000 to remove her mistakes, but it’s clear she doesn’t. It’s on my FACE so I have no choice. I hope my $350 was worth it for her. :/

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Herlinda Velez

Went in yesterday asked for a simple hair dye walked out paying more than 200 left very unsatisfied. The color was fine but the stylist was distracted by her toddler and left my hair stringy and style less the quality of her work was lacking the price was unbelievable for what I was left with. Do not recommend

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